John Anthony MBE, President, BAPCO
John is currently working with the Home Office as a Business Partner on the ESN programme having previously served for over 45 years with the London Fire Brigade as the Project Director for ESN Transition, having previously been the Business Change Lead on the Emergency Service Communications Programme (ESMCP) representing the interests of the Fire Service nationally. Previously he served in an operational capacity as Assistant Commissioner where his responsibilities covered Operational Response which included mobilising and the regional control room, incident command policy, incident communications, operational staff deployment and industrial relations. He represented the London Fire Brigade throughout the ill fated national Fire Control Project and represented the Chief Fire Officers Association as the Senior User on the national Firelink Project which delivered a digital communication capability to the UK Fire Service. John was made an MBE in June 2014 for services to the Fire and Rescue Service. He became President in March 2017, taking over from Keith Phillips OBE. He is currently the Project Director for ESN Transition and the Business Change Lead on the Emergency Service Communications Programme (ESMCP), representing the interests of the Fire Service. Previously he served in an operational capacity as Assistant Commissioner, where his responsibilities covered Operational Response which included mobilising and the regional control room, incident command policy, incident communications, operational staff deployment and industrial relations.
John Anthony MBE, President, BAPCO
Rhiannon Beeson, Commercial Director, APD Communications
Rhiannon has worked in telecoms for the last 10 years and is currently the Commercial Director for mission-critical software company APD Communications. Often described as a ‘control room geek’, Rhiannon created the Control Room Awards and International Control Room Week to increase awareness and shine the light on the unsung heroes of critical control rooms. As well as leading the sales and people elements of APD, Rhiannon is the communications and commercial lead for ESN within the businesses and recently commissioned industry research on managing demand and public safety organisations’ views of ESN.
Emily Benwell, Associate Consultant (ESMCP), Mason Advisory Ltd
Emily is an independent telecoms consultant, currently working in the Home Office’s central technology team on the ESMCP. Emily began her career in IT at London Electricity where she gained her first experience in mobile data programmes: moving meter readings via SMS automatically transmitted from meter readers’ vans. This interest led to a change of industry and Emily moved to O2 where she was involved in the launch of multiple data products. She has extensive mobile communications experience and IT delivery knowledge gained by working for O2 and EE, where she led the strategy and product teams and in the delivery of various transformational technologies.
Gary Cann, Deputy Chief Constable and Police ESN Coordinator, Home Office
Bio to follow
Andrew Gill, Managing Director, Tait Communications
Andrew Gill is the Managing Director of the Europe, Middle East and Africa region and is responsible for driving forward Tait Communication’s ambitious business development in EMEA. Prior to joining Tait, Andrew worked for Motorola Solutions in a variety of senior commercial, financial and business-development roles. As Motorola’s Vice President of Growth and Alliances for Europe and North Africa, which resulted in a substantial increase in the order book and included leading the development of next-generation public safety devices and solutions within the business and in partnership with other companies. He led the evolution of the regional business into solutions based on the Long-Term Evolution (LTE) standard for high-speed wireless. Prior to that, Andrew was Director of Business Development for the same region.
Tony Gray, Chief Executive Officer, TCCA
Tony Gray is chief executive of TCCA, the global representative body for professionals with an interest in the provision of wireless communication services in mission-critical or business-critical environments. He has worked in the mobile communications industry throughout most of his career of over 40 years to date, during which time he has held senior engineering, management and consulting posts throughout Europe, the Middle East and around the world, and worked as a consultant on a wide variety of public safety and other critical communications related projects globally. Prior to his appointment as TCCA chief executive in 2017, Tony served as a board member and director of the association and was founding chairman of TCCA’s Critical Communications Broadband Group (CCBG).
Matt Leat, Staff Officer Technical Infrastructure, Maritime and Coastguard Agency
Matt is the Technology lead for HM Coastguard, working from the organisation’s National Maritime Operations Centre in Fareham. Prior to joining the Coastguard in 2010 Matt worked for the Royal National Lifeboat Institution in London and is still a volunteer crewman, a position he has fulfilled since 2002. Since joining the Coastguard, Matt has undertaken significant operational and management roles within Search & Rescue, with notable examples being the Search & Rescue Mission Co-ordinator for the Queen’s Diamond Jubilee River Pageant and senior manager for the internationally renowned Round the Island race. Matt’s technology position requires an awareness and engagement with all operational disciplines within the organisation, which includes Maritime, Coastal and Aeronautical Operations. This has seen the delivery of critical operational and technological programmes which includes the transferring of the UK Aeronautical Rescue Co-ordination Centre and the UK Mission Control Centre from the Royal Air Force to HM Coastguard in 2016.
Chris Lucas, Senior User & Assurance Manager, NHS Ambulance Radio Programme and Vice President, BAPCO
Chris is the Ambulance Senior User and Assurance Manager for the NHS Ambulance Radio Programme (ARP). ARP delivers both the current Airwave service to NHS Ambulance Trusts and is supporting the delivery of the ESMCP and related procurements to ensure an end-to-end service providing critical voice and data communications. He has been heavily involved in assuring operational communications best practice in Ambulance Trusts. He is the current chair of the Emergency Services Airwave User Group (ESAUG) and represents the UK on the European Public Safety Radio Group (PSRG). Chris has previously been seconded to the National Policing Improvement Agency (NPIA) Multi-Agency Interoperability Programme as the Ambulance Lead and more recently provided operational communications input to the Joint Emergency Services Interoperability Programme (JESIP). Ahead of joining the ARP Chris worked as an operational manager for Yorkshire Ambulance Service across a wide range of roles and has a range of incident command experience. Prior to joining the Ambulance Service Chris served with the Royal Air Force as a navigator on maritime patrol aircraft.
Fergus Mayne, UK Country Manager and Head of Sales, Motorola Solutions
Fergus has been in the telecommunications industry for over 20 years and is currently the UK Country Manager and Head of Sales for Motorola Solutions. He leads a team responsible for looking after the Blue light, MOD and non-blue light organisations with mission critical communications and solutions including the Airwave network. Prior to this he worked for BT as the Sales Director for Central Government and Health, managing a range of customers from the NHS to HMRC to the Maritime and Coast Guard Agency.
Monica Million, Executive Director, Colorado 9-1-1 Resource Center and President, National Emergency Number Association
Monica is the Executive Director of the Colorado 9-1-1 Resource Center and has served in the 9-1-1 industry for 18 years, working her way up from telecommunicator with the Grand Junction (CO) Regional Communication Center to Operations Manager and then Executive Director. In addition to previously serving as NENA’s Western Region Director, she is also a Past President of the Colorado chapter of NENA. Whilst serving on the NENA Board of Directors, Monica has overseen the growth of the Western region of NENA into the second largest membership region in the country. While attending conferences and speaking with both practitioners and experts around the USA, she grew increasingly concerned about the effects of stress on those serving in the 9-1-1 profession, which has led to her authoring an article on the subject of vicarious trauma for The Call magazine and the desire to make wellness a priority during her presidency of NENA.
Ed Parsons, Director, Open Geospatial Consortium and Geospatial Technologist, Google
Ed Parsons is the Geospatial Technologist of Google, with responsibility for evangelising Google’s mission to organise the world’s information using geography. In this role he maintains links with Governments, Universities, Research and Standards Organisations which are involved in the development of Geospatial Technology. He is a member of the Board of Directors of the Open Geospatial Consortium and was co-chair of the W3C/OGC Spatial Data on the Web Working Group. He is a Visiting Professor at University College London and has been an industry advisor to a number of international universities.
Dr Demetrios Pyrros, Director of Medical Services, National Centre for Emergency Care (Greece) and President, EENA
Demetris is the Director of Medical Services of the National Centre of Emergency Care (EKAB) in Greece and Past President of the World Association of Disaster and Emergency Medicine (WADEM). He has been repeatedly honoured by several governments for his medical interventions during disasters, such as in Armenia in 1988, Afghanistan in 1990 & Turkey in 1999.
Nicholas Ross, Head of Criminal Justice & Public Safety, Samsung Electronics
Bio to follow
Darrell Shaw, Systems Consultant, telent Technology Services Ltd
Darrell is a Systems Consultant at telent Technology Services Ltd (telent). This role sees Darrell provide customers with direct operational support, not only with designing control room systems, but also delivering and supporting activity. Darrell’s breadth of skill and expertise in the emergency services sector spans more than 15 years, having worked within several key business areas. Before joining telent in 2016, Darrell worked for TRW/ Northrop Grumman as Test Team Leader, which gave Darrell detailed in-sights on the critical path of rolling out a new network. In 2003, Darrell moved into a service role within Airwave Solutions Ltd which saw him gain critical knowledge of operational activities as well as support customers during unplanned and life-changing events in the UK. During Darrell’s time at Airwave, he moved into a marketing role which saw him transform the way the company demonstrated its products and services, create and support events such as BAPCO and the previous Tetra World Congress. After eight years at Airwave, Darrell had a short stint at Ctalk as Technical Account Manager before making the transition to APD Communications in 2013 where he became Business Development Consultant. Darrell was responsible for pushing the APD Cortex and Aspire products forward and moving the goal posts on what matters within emergency services control rooms.
Cindy Sparrow, Director, Consort Strategy and Past President, APCO Canada
Cindy is formerly the Assistant Deputy Chief of the Red Deer 9-1-1 Emergency Communications Centre, in Red Deer, Alberta. Cindy is no stranger to Emergency Services and Public Safety Communications. Her 24-year career began in the northern community of Slave Lake, Alberta where she worked as both a dispatcher and a flight and ground EMT-A. Her journey in Emergency Services continued to Lethbridge, Alberta where she worked with the City of Lethbridge Public Safety Communications Centre as a Communications Specialist, Shift Supervisor, and then as Operations Manager over 13 years. In 2014 she moved to Red Deer 9-1-1 Emergency Communications Centre as the Assistant Deputy Chief. She has been in a leadership role since 2007 and assisted other agencies as a Public Safety Consultant.
Duncan Swan, Managing Director (Public Sector), Mason Advisory Ltd
Duncan Swan is a Director with Mason Advisory, an IT consultancy that matches technology know-how with commercial and business sense. He has extensive experience of working with the Emergency Services across business strategy, design, implementation and project management of telecommunication systems; experience that has evolved from working primarily with radio communications, for both mobile and fixed applications, and associated technologies. Duncan continues to provide strategic and technical input on mobile communications assignments for public safety organisations here in the UK and further afield, in particular, in Europe and the Caribbean. Duncan has over 30 years’ experience of radio systems engineering, gained through working for Philips Communication Systems and, since 1995, delivering consultancy for Mason Advisory. He is a regular conference speaker and contributor/editorial adviser to industry journals. Duncan is proud to be a British APCO Life Member, has previously chaired the Commercial Advisory Group, and is a Fellow of the Institution of Engineering & Technology.
Ian Thompson, Chief Executive, BAPCO
Ian joined British APCO in August 2016 as Operations Manager after retiring from a successful 30-year career in the police. He was appointed as Chief Executive Officer by the Executive Committee in December 2016. Ian was previously a volunteer member of the BAPCO Executive Committee for a number of years and has a strong background in Public Safety critical communications and IT from his time with the police service. Ian has changed the focus of the association from blue light critical communications to a more inclusive membership involved in all areas of public safety technology. His focus now is a new 3-year strategic plan reviewing all aspects of the association. He represents the association at many events throughout the year and is keen to expand BAPCO’s influence as well as benefits for our members.